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Orders & Shipping

Everything you need to know about placing an order and when it will arrive.

How do I place an order?

Simply visit our online shop, select the systems you wish to purchase, and add them to your cart. When you are ready, proceed to checkout, follow the on-screen instructions, and complete your purchase. You will receive an order confirmation via email

What are your shipping times and costs?

Germany: Shipping is free for all orders over €60. For orders under €60, a small shipping fee will be calculated at checkout. Express delivery typically takes 1-3 business days. Austria: Shipping costs for Austria are calculated at checkout. Delivery

Can I change or cancel my order?

As long as your order has not yet been shipped, we can change or cancel it. Please contact our customer support team as soon as possible with your order number. Once an order has been shipped, it cannot be modified. However, you still have the option